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Article number: kb-9
Q. My email on file does not work anymore....
A. If your primary email address on file is nolonger functional or is invalid:
1. On the assumption that you can login to your account -> then just update your profile (Once logged in -> click Edit your profile under My Account) with the new valid and functional email address.
2. On the assumption that you can not login to your account (lost or forgot your password) -> please submit a contact form from our Contact Us page and provide us with your account username, your account's secret answer and the valid email address you want set in your account.
Article number: kb-9