Web Hosting, Domain Names and Web Design Services:- Jolis Intercom

Knowledge Base

Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Billing
1. How do I pay an open invoice? (viewed 312 times)
2. What are Jolis' supported forms of payment? (viewed 978 times)
3. How do I change the email address for my account? (viewed 83 times)
4. My site has been suspended for billing. How do I reinstate it? (viewed 71 times)
5. How do I change my account password? (viewed 78 times)
6. How do I cancel my account? (viewed 71 times)
7. How do I update my payment information? (viewed 92 times)
8. How do I renew my account? (viewed 93 times)
9. How do I extend or shorten my service term? (viewed 88 times)
10. I issued a chargeback on my card, but now I would like to reinstate. How can I do so? (viewed 79 times)
11. How can I get an invoice? (viewed 85 times)
12. I received a notice that domain registration is $9.9 USD. Is it not free? (viewed 82 times)
13. Why do you renew automatically? (viewed 80 times)
14. How do I turn off automatic renewal? (viewed 88 times)
15. How do I find out my renewal date? (viewed 94 times)
16. How can I change my account ownership? (viewed 103 times)
17. How do I upgrade/downgrade a product/service? (viewed 86 times)
18. Define Domain Name Resolution (viewed 79 times)
19. Why do I have to send a copy of my credit card and I.D.? (viewed 14 times)
20. What payment methods are accepted when ordering for the first time? (viewed 13 times)
21. How can I use the wire transfer payment option? (viewed 15 times)
22. Will you deactivate my account for non-payment? (viewed 13 times)
23. Do you accept check by phone? (viewed 12 times)
24. How can I use the check or money order payment option? (viewed 19 times)
25. Is there an early termination fee if I sign up for a year? (viewed 6 times)

Return to Search